Training
Terms and Conditions

Revised 8/3/2026

 

Agreement to Terms

By submitting a registration form, requesting invoicing for training registration, purchasing training services, or attending a training course offered by IDEAL Environmental Engineering, Inc. ("IDEAL," "we," "us," or "our"), the person initiating the registration ("Registrant") agrees to these Terms and Conditions and represents that they are authorized to do so on behalf of any organization identified in the registration.

 

For purposes of these Terms and Conditions:

"Registrant" means the person or organization initiating registration for a training course.

"Trainee" means any individual who attends, participates in, views, or receives training from IDEAL, whether in person or remotely.

"You" and "your" refer to the Registrant or Trainee as applicable to the provision being referenced.

 

The Registrant is responsible for ensuring that all Trainees included in their registration are informed of these Terms and Conditions. Provisions relating to attendance, conduct, assessments, accommodations, certifications, and venue requirements apply directly to Trainees.

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1. Registration Policy

   • Suitability: Registrants are solely responsible for verifying if a course is required or relevant to their organization or regulatory needs. IDEAL assumes no responsibility for ensuring you register for the correct course.

   • Unregistered Trainees: IDEAL reserves the right to bill the Registrant for any additional Trainees who are facilitated in attending, viewing, or participating in a training course by the Registrant without prior payment. (ex., paying for one registration but having multiple people attend an online course)

   • Withholding Certificates: IDEAL may withhold training documentation, credentials, and certificates for Trainees and their Registrant until all amounts owed for the training have been paid in full, subject to applicable law and any requirements of the relevant accrediting or regulatory body.

2. Refresher Training Requirements

   • Eligibility: Refresher courses are strictly valid for Trainees who have completed the initial training and all subsequent mandatory refreshers.

   • Proof of Training: Trainees must provide proof of their initial training or most recent refresher to IDEAL to receive a certificate.

   • Non-Compliance: IDEAL will not issue a refresher certificate until the Trainee provides the required proof of prior training. If proof is not supplied before the course begins, IDEAL may deny attendance or permit attendance without certification, depending on course requirements. IDEAL may allow a reasonable period after the course to correct incomplete documentation when permitted by applicable law or the relevant accrediting body. Refund and transfer eligibility will be determined under Sections 4 and 5.

   • Availability: Not all training courses offer refresher options.

3. Substitutions

   • Standard Substitution: You may substitute one Trainee for another at no charge, provided written notice is received by IDEAL at least five (5) working days prior to the course start date.

   • Late Substitution: A $50.00 administrative fee will apply to all substitution requests received fewer than five (5) working days before the course.

4. Transfers

   • Standard Transfer: The full course fee may be transferred to an alternative course without penalty if written notice is received by IDEAL at least thirty (30) days prior to the originally registered course start date.

   • Late Transfer: Course fees are strictly non-transferable if less than thirty (30) days' written notice is provided.

5. Attendance and Cancellations

   • Attendance: IDEAL is not responsible for Trainee attendance. If a Trainee is absent for any portion of a course, they may forfeit course credit and their certificate.

   • Trainee Cancellation: To receive a refund, written notice of cancellation must be received by IDEAL at least thirty (30) days before the originally registered course start date. Course fees are non-refundable if fewer than thirty (30) days’ notice is given, including in cases of Trainee absence, except where otherwise required by applicable law.

   • IDEAL Cancellation: IDEAL may cancel or reschedule a course due to insufficient enrollment, instructor unavailability, facility closures, severe weather, safety concerns, or other circumstances beyond IDEAL’s reasonable control. If IDEAL cancels a course and does not provide a reasonable rescheduled date, affected registrants may choose either a full refund of course fees paid or placement in the next scheduled course. Except where prohibited by law, IDEAL is not responsible for travel, lodging, lost wages, or other incidental expenses arising from a cancellation or rescheduling.

6. Assessments and Performance

   • Passing Criteria: Certain courses require Trainees to pass an assessment to earn credit or a certificate. IDEAL does not guarantee Trainee performance.

   • Failure to Pass: IDEAL will not issue a certificate to any Trainee who fails a required assessment. Failure does not qualify for a refund unless applicable law or an accrediting body requires otherwise.

7. Code of Conduct and Ejection

   • Respectful Behavior: All Trainees are expected to maintain a professional, safe, and respectful learning environment. Disruption, harassment, abusive language, discrimination, or unsafe behavior of any kind will not be tolerated.

   • Right to Eject: IDEAL may remove a Trainee from a training course when IDEAL reasonably determines that the Trainee has violated this code of conduct or presents a safety risk. When circumstances permit, IDEAL will notify the Trainee of the conduct at issue and provide an opportunity to correct it before removal; immediate removal may occur when necessary to protect safety or prevent material disruption. Refund and transfer eligibility will be determined under Sections 4 and 5.

8. Accommodations

   • Requests: A participant who needs a disability-related accommodation should contact IDEAL in writing as early as reasonably possible before the scheduled training date. IDEAL will engage in an interactive process and provide reasonable accommodations as required by applicable law. A late request will not automatically be denied, but available options may be limited by timing or circumstances.

9. Amendments and Changes to Terms

   • Notice of Material Changes: If a modification is material (as determined by IDEAL), we will provide you with at least thirty (30) days' notice before the new terms take effect. Notice will be given by posting the updated terms on this page and updating the "Last Revised" date, or by sending an email to the address associated with your registration. For existing registrations, notice will be sent to the email address associated with the registration.

   • Deemed Acceptance: By continuing to access our services, maintain your course registration, or attend a training session after those revisions become effective, you agree to be bound by the revised terms. If a material revision applies to an existing registration and the registrant does not agree, the registrant may cancel before the effective date and receive a refund of amounts paid for training not yet provided, unless the change is required by law or an accrediting body.

10. Additional Provisions

    • Entire Agreement: These Terms and Conditions, together with the applicable registration form and any written course-specific terms provided by IDEAL, constitute the entire agreement concerning the registration and supersede prior or contemporaneous statements on the same subject. If course-specific written terms conflict with these Terms and Conditions, the course-specific terms control for that course.

    • Severability and Waiver: If any provision of these Terms and Conditions is held unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be enforced to the maximum extent permitted by law. A failure or delay by IDEAL to enforce any provision does not waive IDEAL’s right to enforce that provision later.

11. In-Person Training at Heartland Community College

    • IDEAL sometimes runs a course in-person at Heartland Community College in Normal, IL.

    • If a training course is held at Heartland Community College, participants must comply with the campus policies identified below and with any other applicable campus rules:

      • Heartland Community College is a Tobacco Free Campus. Smoking and smokeless tobacco products are not allowed on Heartland Community College property.​

      • Heartland Community College prohibits using, possessing, and/or distributing tobacco, cannabis, and/or any controlled substance by students, employees, and visitors.

      • In compliance with Illinois law, Heartland Community College’s policy is that all Registered Sex Offenders (RSO) request permission to attend any class, seminar, function, or activity located on campus. Any RSO will need to notify the Dean of Student Success at (309) 268-8249 a minimum of two (2) weeks before the arrival on campus. Any RSO who fails to request permission to be on the campus will be asked to leave the campus immediately and remain off-campus until they have obtained permission and made necessary arrangements.​

      • Vehicles must be parked in designated spaces only. Any vehicle that blocks traffic or poses a safety risk will be towed at the owner’s expense.

    • If a campus rule conflicts with these Terms and Conditions, the campus rule governs conduct and access while the participant is on campus.